The companies I oversee, have been using Voyager Travel since 2001. In that time, Voyager have arranged hundreds of trips for us. These have always been booked efficiently and run smoothly. Whenever changes need to be made to our itineraries, they are always at the end of the phone, day or night, with helpful advice and solutions. Not only are they collaborative to work with, but proactive in searching out the best air fares and hotel rates. In 2014 and 2015 we travelled frequently to the USA. Voyager was regularly saving us between 35-50% on business class air fares. I continue to work with them as our preferred travel partner and would not hesitate in recommending them to any other business.
I have recently (May 2017) been recommended to Voyager Travel by a business colleague. I have found them easy to deal with, always available, or I get a callback within minutes of leaving a message. The information provided is always accurate and invariably is exactly what I have asked for. Their attention to detail is remarkable. Finally, I occasionally verify the fares my business is offered, and without fail, prices are as good as, or better than anything I can find on-line.
Our business is global with offices in several different countries. We have been using Voyager Travel since April 2013. What keeps us from going elsewhere is that Voyager are engaged with us in the process of buying travel. They act as a consultancy, making it very clear that their efforts are focused on maintaining our travel policy whilst recommending the most cost effective solutions to our travel requirements. What I particularly like is their billing structure. It is totally transparent and we only ever pay for the advice we receive. It makes Voyager unbiased in what it recommends and the perfect partner to navigate through the myriad of options available for global travel buyers.